Frequently Asked Questions

Everything you need to know about Servet gourmet food delivery.

How do you ensure the freshness of your food products?

At Servet, we use temperature-controlled packaging and vacuum-sealing techniques to ensure that all perishable items arrive at your doorstep in peak condition.

What is your shipping policy for international orders?

Currently, we ship to most major countries. Delivery times vary by location, typically ranging from 5 to 10 business days depending on customs clearance.

Can I return a food item if I am not satisfied?

Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order is damaged or incorrect, please contact our support team for a full refund or replacement.

Do you offer organic or gluten-free options?

Yes, Servet offers a wide selection of organic and gluten-free products. You can use our website filters to easily find items that meet your specific dietary requirements.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my order once it has been shipped?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.