Returns & Exchanges

At Servet, we strive to ensure the highest quality for our gourmet food products. Due to the perishable nature of our items, we offer a 14-day return window for unopened and shelf-stable goods to guarantee your satisfaction.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened, in their original packaging, and within 14 days of delivery. Perishable and temperature-sensitive goods are generally non-returnable unless damaged.

• 2.
  Contact Support

  Email our customer care team with your order number and a brief explanation for the return. For damaged items, please attach clear photos of the product and packaging.

• 3.
  Package Your Items

  Securely pack the eligible items in their original shipping box. Include the packing slip or a note with your order details to ensure faster processing.

• 4.
  Receive Refund

  Once our quality control team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.